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Villa Karang Hotel & Restaurant
Gili Air Island – North Lombok – West Nusa Tenggara – Indonesia
Email: villakarang@indo.net.id ; acc.villakarang@gmail.com.
Web: www.villakarang.com
Tell: +62 (370) 637328. Fax: +62 (370) 630757
Mobile: +62 (81) 339 904440 / +62 (81) 237 54565

Our Terms and Conditions
1. Room rates are net, included daily breakfast for 2 persons and 15% government tax & service charge.
2. High-season surcharge is applied from 1st July to 5st September and from 16st December to 5st January.
3. An extra beds are required will be charge accordingly IDR.179.000 net and IDR. 205.000 net, on High-season included daily breakfast.
4. No charge for children under 12 years old, sharing room with parent in existing bed setting, the children will be charge only for breakfast. If extra beds are required will be charge accordingly.
5. Reservation is subject to availability, a written confirmation will be given to you. And advance small down payment is required to secure the booking.
6. Reservation will be confirmed in 48 hours of requested, and cancellation should be made in 7 (seven) days before arrival otherwise one night cancellation fee will be applied.
7. Every booking must follow by client details such name of the participants, contacts number, arrival date, departure date, citizen, etc.
8. We are so pleased to work on pre payment system, we will email you the booking confirmation number of your requested hotel which will include passenger’s details, dates, rates, and any included services. Also an invoice stated of the service. When we receipt your payment into our account we will email you an accommodation voucher for your travelling purpose.
9. If you settle your bill with any kind of Credit Card we will Charge additional 3, 5 % for Bank fee.

Our Rates are simply to be advised Cancellation:
During Low Season
No Cancellation Fee will be charged on cancellation received by us 7 days prior to arrival date and for cancellation received less than 7 days prior to arrival 1 (one) night room charge plus applicable 15% for government tax & service charges will be applied and in event of no show or on same day cancellation notice is subject to full amount of total room booked.

During High & Peak Season
(From 16th December to 5th January and from 1st July to 5th September) Cancellation fee of an amount equal to the entire value of the booking will be applied for all cancellation less than 30 days of arrival.

Payment Procedure & Booking Confirmation
We are so pleased to work on pre-payment system and therefore your booking is automatically confirmed with confirmation number & code, once you have done the wire transfer to our VILLA KARANG Hotel & Restaurant Account:
Bank Name : Bank BNI Mataram
Rupiah Account # : 0136309333
US$ Account # : 0234392376
Account Name : PT. GRIYA ARTHA RESORT
Swift code : BNI-NIDJA-MTA

Bank Name : Bank Mandiri Cakranegara.
Rupiah Account : 145-00-06043646
US$ Account # : –
Account Name : PT. GRIYA ARTHA RESORT
Swift code : BMRIIDJA BMRIIDJA